ASTRA2Connect is an always-on, flat-rate satellite broadband Internet access service, designed to deliver the best possible user experience and quality of service to all users in a fair and equitable manner.
The Fair Use Policy is a means to monitor and control ASTRA2Connect network resources to give all users fair access to those resources. As is the case with all broadband services, the users of ASTRA2Connect share the available system capacity that connects them to the Internet, and the Fair Use Policy ensures that this capacity is not used disproportionately.
How it works
During periods of peak use, when there is the greatest number of users of the system and high contention for network resources, the Fair Use Policy restricts the available connection speed of users identified as having made disproportionate use of network resources, in favour of other users.
Users with a disproportionate usage profile are identified by monitoring each user’s total download and upload volume throughout each month. At the start of each month, the monitored volume totals are reset to zero, and all users start with a ‘clean slate’ - an equal usage profile and equal access to the network.
The Fair Use Policy can restrict only the speed of access; it does not limit the time connected to the Internet through ASTRA2Connect or the overall download/upload volume of any user.
